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Practice Activity

We are pleased to be able to share with our patient’s monthly practice activity information as illustrated below.

New information will be available every month.

May 2025

Summary of data:

Total number of calls to the surgery: 3027
Number of calls answered within 2 minutes: 3021
Number of calls abandoned: 6
Total number of prescription items issued: 7544
Referrals made: 325
Fit notes issued: 32
Administrative communications issued (letters/emails): 565
Text messages sent and received: 216
Total digital requests submitted to the practice: 2562
Total number of appointments: 1864
Appointments – seen: 1806

Total number of appointments DNA’d: 59

April 2025

Summary of data:

Total number of calls to the surgery: 3099
Number of calls answered within 2 minutes: 3092
Number of calls abandoned: 7
Total number of prescription items issued: 7490
Referrals made: 215
Fit notes issued: 52
Administrative communications issued (letters/emails): 286
Text messages sent and received: 210
Total digital requests submitted to the practice: 1667
Total number of appointments: 2374
Appointments – seen: 1725

Total number of appointments DNA’d: 649

March 2025

Summary of data:

Total number of calls to the surgery: 3077
Number of calls answered within 2 minutes: 3071
Number of calls abandoned: 6
Total number of prescription items issued: 7361
Referrals made: 191
Fit notes issued: 38
Administrative communications issued (letters/emails): 366
Text messages sent and received: 241
Total digital requests submitted to the practice: 1285
Total number of appointments: 1926
Appointments – seen: 1865

Total number of appointments DNA’d: 61

February 2025

Summary of data:

Total number of calls to the surgery: 2835
Number of calls answered within 2 minutes: 2829
Number of calls abandoned: 6
Total number of prescription items issued: 7361
Referrals made: 214
Fit notes issued: 54
Administrative communications issued (letters/emails): 465
Text messages sent and received: 484
Total digital requests submitted to the practice: 1341
Total number of appointments: 1823
Appointments – seen: 1760

Total number of appointments DNA’d: 63

January 2025

Summary of data:

Total number of calls to the surgery: 3449
Number of calls answered within 2 minutes: 3436
Number of calls abandoned: 13
Total number of prescription items issued: 7690
Referrals made: 223
Fit notes issued: 35
Administrative communications issued (letters/emails): 330
Text messages sent and received: 240
Total digital requests submitted to the practice: 1344
Total number of appointments: 2012
Appointments – seen: 1937

Total number of appointments DNA’d: 75

December 2024

Summary of data:

Total number of calls to the surgery: 2810
Number of calls answered within 2 minutes: 2804
Number of calls abandoned: 6
Total number of prescription items issued: 7713
Referrals made: 218
Fit notes issued: 35
Administrative communications issued (letters/emails): 329
Text messages sent and received: 240
Total digital requests submitted to the practice: 1337
Total number of appointments: 1752
Appointments – seen: 1699

Total number of appointments DNA’d: 53

November 2024

Summary of data:

Total number of calls to the surgery: 3213
Number of calls answered within 2 minutes: 3210
Number of calls abandoned: 3
Total number of prescription items issued: 6870
Referrals made: 364
Fit notes issued: 57
Administrative communications issued (letters/emails): 412
Text messages sent and received: 336
Total digital requests submitted to the practice: 1429
Total number of appointments: 2234
Appointments – seen: 2000

Total number of appointments DNA’d: 234

October 2024

Summary of data:

Total number of calls to the surgery: 3209
Number of calls answered within 2 minutes: 3206
Number of calls abandoned: 3
Total number of prescription items issued: 627
Referrals made: 22
Fit notes issued: 39
Administrative communications issued (letters/emails): 350
Text messages sent and received: 755
Total digital requests submitted to the practice: 815
Total number of appointments: 3095
Appointments – seen: 2990

Total number of appointments DNA’d: 805

September 2024

Summary of data:

Total number of calls to the surgery: 3209
Number of calls answered within 2 minutes: 3206
Number of calls abandoned: 3
Total number of prescription items issued: 7141
Referrals made: 338
Fit notes issued: 45
Administrative communications issued (letters/emails): 233
Text messages sent and received: 300
Total digital requests submitted to the practice: 1447
Total number of appointments: 2277
Appointments – seen: 2232

Total number of appointments DNA’d: 45

August 2024

Summary of data:

Total number of calls to the surgery: 3183
Number of calls answered within 2 minutes: 3172
Number of calls abandoned: 11
Total number of prescription items issued: 7517
Referrals made: 417
Fit notes issued: 30
Administrative communications issued (letters/emails): 294
Text messages sent and received: 244
Total digital requests submitted to the practice: 1605
Total number of appointments: 1902
Appointments – seen: 1846

Total number of appointments DNA’d: 56

July 2024

Summary of data:

Total number of calls to the surgery: 3204
Number of calls answered within 2 minutes: 3196
Number of calls abandoned: 8
Total number of prescription items issued: 8193
Referrals made: 271
Fit notes issued: 27
Administrative communications issued (letters/emails): 427
Text messages sent and received: 288
Total digital requests submitted to the practice: 1479
Total number of appointments: 2048
Appointments – seen: 1992

Total number of appointments DNA’d: 56

June 2024

Summary of data:

Total number of calls to the surgery: 3078
Total number of appointments: 1865
Total number of appointments DNA’d: 54
Total number of prescription items issued: 7027

June practice activity data

May 2024

Summary of data:

Total number of calls to the surgery: 3464
Total number of appointments: 2523
Total number of appointments DNA’d: 350
Total number of prescription items issued: 7697

May 2024 practice activity data

 

April 2024

Summary of data:

Total number of calls to the surgery: 826
Total number of appointments: 2,151
Total number of appointments DNA’d: 231
Total number of prescription items issued: 7,836

april 2024 activity data

February 2024

Summary of data:

Total number of calls to the surgery: 3335
Total number of appointments: 2082
Total number of appointments DNA’d: 59
Total number of prescription items issued: 7354

January 2024

Summary of data:

Total number of calls to the surgery: 3,211
Total number of appointments: 2,086
Total number of appointments DNA’d: 39
Total number of prescription items issued: 7,322

Activity data infographic from January 2024

Practice activity data – September 2023

Total number of calls to surgery: 3,163
Number of calls answered within two minutes: 3,160
Number of calls abandoned: 3
Items issued via prescription: 7,075
Referrals made: 441
Fit Notes issued: 41
Administrative Communications issued: 467
Text messages sent and received: 1,456
Total digital requests submitted to practice: 1,592
Appointments – total: 2,269
Appointments – seen: 2,241
Appointments – DNA: 28

Practice activity data - september 2023

August 2023

Summary of data:

Total number of calls to the surgery: 3.047
Total number of appointments: 1,988
Total number of appointments DNA’d: 26
Total number of prescription items issued: 7,331

monthly activity figures for august 2023

July 2023

Summary of data:

Total number of calls to the surgery: 2,896
Total number of appointments: 1,839
Total number of appointments DNA’d: 25
Total number of prescription items issued: 6,884

July 23 statistics infographic

June 2023

Summary of data:

Total number of calls to the surgery: 3,001
Total number of appointments: 1,850
Total number of appointments DNA’d: 18
Total number of prescription items issued: 7,241

June 23 statistics infographic

May 2023

Summary of data:

Total number of calls to the surgery: 3,264
Total number of appointments: 2,128
Total number of appointments DNA’d: 137
Total number of prescription items issued: 7,183

practice activity data for May 2023

April 2023

Summary of data:

Total number of calls to the surgery: 2,919
Total number of appointments: 2, 026
Total number of appointments DNA’d: 37
Total number of prescription items issued: 6,685

practice activity infographic for April 2023

March 2023

Summary of data:

Total number of calls to the surgery: 3,352
Total number of appointments: 2,275
Total number of appointments DNA’d: 106
Total number of prescription items issued: 7,580

monthly practice activity figures for March 2023

February 2023

Summary of data:

Total number of calls to the surgery: 3,006
Total number of appointments: 2,074
Total number of appointments DNA’d: 95
Total number of prescription items issued: 6,484

monthly practice activity figures for February 2023

January 2023

Summary of data:

Total number of calls to the surgery: 3,382
Total number of appointments: 2,194
Total number of appointments DNA’d: 86
Total number of prescription items issued: 6,620

practice activity data for january

December 2022

Summary of data:

Total number of calls to the surgery: 3,501
Total number of appointments: 2,337
Total number of appointments DNA’d: 74
Total number of prescription items issued: 7,369

december 2022 monthly gp figures infographic

November 2022

Summary of data:

Total number of calls to the surgery: 3,379
Total number of appointments: 2,406
Total number of appointments DNA’d: 117
Total number of prescription items issued: 7,027

November 2022 monthly practice figures

October 2022

Summary of data:

Total number of calls to the surgery: 3,915
Total number of appointments: 2,590
Total number of appointments DNA’d: 88
Total number of prescription items issued: 6,471

october 2022 monthly practice data figures

September 2022

Summary of data:

Total number of calls to the surgery: 3,831
Total number of appointments: 2,636
Total number of appointments DNA’d: 92
Total number of prescription items issued: 6,705

monthly practice activity september poster

August 2022

Summary of data:

Total number of calls to the surgery: 3,463
Total number of appointments: 1,986
Total number of appointments DNA’d: 84
Total number of prescription items issued: 6,990

monthly practice activity august 2022 infographic

July 2022

Summary of data:

Total number of calls to the surgery: 3,007
Total number of appointments: 1,800
Total number of appointments DNA’d: 35
Total number of prescription items issued: 6,407

July 2022 monthyl practice figures poster

Date published: 13th October, 2022
Date last updated: 8th July, 2025