Out of hours cover

The GP Out of Hours Service

(This is commissioned by ABMU Local Health Board)

When the Surgery is closed, The GP Out of Hours Service provides cover for urgent medical problems that cannot wait until your Surgery is open.

The GP Out of Hours Service operates from 6.30pm to 8:00am weekdays, and the whole of Saturdays, Sundays and Bank Holidays.

Please telephone The GP Out of Hours Service on 111 if you have an urgent and serious medical problem that cannot wait until your Surgery is open.  It is important to use the service properly, so that those who are most in need can be seen by a Doctor.  If you genuinely need help, you should not be afraid to contact The GP Out of Hours Service.

If you are assessed as needing to see a Doctor, you will be asked to attend your nearest treatment centre.  You will be advised where this is when you contact The GP Out of Hours Service. Home visits will only be carried out for very ill patients.

The Ambulance Service

The Ambulance Service is there any time of the day or night to help in life-threatening and serious emergencies.  Dial 999 immediately for emergencies such as:

  • Chest pain
  • Severe burns and scalds
  • Difficulty in breathing
  • Loss of consciousness
  • Severe loss of blood
  • Choking
  • Fitting/convulsions
  • Severe allergic reactions

Accident and Emergency (A&E) Department

A&E Departments assess and treat people with serious injuries and those in need of emergency treatment.  If you are injured or think you are seriously ill, you can go to A&E by yourself or get a friend or family member to take you.

Other sources of help and advice

NHS Direct Wales

NHS Direct Wales can give health advice 24 hours a day, 7 days a week.  This can include helping you to decide how serious your problem is.  The telephone number for NHS Direct Wales is

0345 46 47.

Your local pharmacy

Your local pharmacy is available to give advice during some of the time that your GP is not available.

Patient UK website

The Patient UK website provides access to a range of information leaflets on health and disease.  Many GPs in the UK use these same leaflets to print out for patients and carers during consultations.  Please click on the following link to the Patient UK website.


Date published: 7th July, 2020
Date last updated: 7th July, 2020