We are pleased to be able to share with our patient’s monthly practice activity information as illustrated below.
New information will be available every month.
January 2024
Summary of data:
Total number of calls to the surgery: 3,211
Total number of appointments: 2,086
Total number of appointments DNA’d: 39
Total number of prescription items issued: 7,322
Practice activity data – September 2023
Total number of calls to surgery: 3,163
Number of calls answered within two minutes: 3,160
Number of calls abandoned: 3
Items issued via prescription: 7,075
Referrals made: 441
Fit Notes issued: 41
Administrative Communications issued: 467
Text messages sent and received: 1,456
Total digital requests submitted to practice: 1,592
Appointments – total: 2,269
Appointments – seen: 2,241
Appointments – DNA: 28
August 2023
Summary of data:
Total number of calls to the surgery: 3.047
Total number of appointments: 1,988
Total number of appointments DNA’d: 26
Total number of prescription items issued: 7,331
July 2023
Summary of data:
Total number of calls to the surgery: 2,896
Total number of appointments: 1,839
Total number of appointments DNA’d: 25
Total number of prescription items issued: 6,884
June 2023
Summary of data:
Total number of calls to the surgery: 3,001
Total number of appointments: 1,850
Total number of appointments DNA’d: 18
Total number of prescription items issued: 7,241
May 2023
Summary of data:
Total number of calls to the surgery: 3,264
Total number of appointments: 2,128
Total number of appointments DNA’d: 137
Total number of prescription items issued: 7,183
April 2023
Summary of data:
Total number of calls to the surgery: 2,919
Total number of appointments: 2, 026
Total number of appointments DNA’d: 37
Total number of prescription items issued: 6,685
March 2023
Summary of data:
Total number of calls to the surgery: 3,352
Total number of appointments: 2,275
Total number of appointments DNA’d: 106
Total number of prescription items issued: 7,580
February 2023
Summary of data:
Total number of calls to the surgery: 3,006
Total number of appointments: 2,074
Total number of appointments DNA’d: 95
Total number of prescription items issued: 6,484
January 2023
Summary of data:
Total number of calls to the surgery: 3,382
Total number of appointments: 2,194
Total number of appointments DNA’d: 86
Total number of prescription items issued: 6,620
December 2022
Summary of data:
Total number of calls to the surgery: 3,501
Total number of appointments: 2,337
Total number of appointments DNA’d: 74
Total number of prescription items issued: 7,369
November 2022
Summary of data:
Total number of calls to the surgery: 3,379
Total number of appointments: 2,406
Total number of appointments DNA’d: 117
Total number of prescription items issued: 7,027
October 2022
Summary of data:
Total number of calls to the surgery: 3,915
Total number of appointments: 2,590
Total number of appointments DNA’d: 88
Total number of prescription items issued: 6,471
September 2022
Summary of data:
Total number of calls to the surgery: 3,831
Total number of appointments: 2,636
Total number of appointments DNA’d: 92
Total number of prescription items issued: 6,705
August 2022
Summary of data:
Total number of calls to the surgery: 3,463
Total number of appointments: 1,986
Total number of appointments DNA’d: 84
Total number of prescription items issued: 6,990
July 2022
Summary of data:
Total number of calls to the surgery: 3,007
Total number of appointments: 1,800
Total number of appointments DNA’d: 35
Total number of prescription items issued: 6,407